"I drove BMWs before anyone knew what they were,"
says this guy who doesn’t know what the difference is between a 3-Series and a 1-Series, and has no idea what the 8-Series is.
I fucking hate this job.
This 82 year old guy is buying a 2008 Hummer H3 V8. Because what we really need is an elderly person driving like shit in an oversized ego box.
… are generally some of the most vile “professionals” I have ever come across in the commercial industry.
This statement is made having once been a car salesperson, and working daily for over a year listening to and transcribing sales calls from a wide range of dealerships nationwide.
- Always be on guard when dealing with them.
- Never provide personal information unless absolutely necessary.
- Realize that they are often not product specialists, and are not trained to know anything about the vehicles they are pushing.
- Googling your own product research is far more reliable and accurate than relying on a car salesperson for information, generally with the exception of high end exotic sales such as Ferarris and Maseratis.
Some manipulation tactics they will employ (a large variety of unrelated dealerships, not owned by the same parent company):
- They might say that they will have to call you back and ask for your contact information, then suddenly say “My manager just walked by, let me ask him instead," or “Oh wait, I just thought of something that will save us some time.”
This means that suddenly they don’t need the contact information you just provided, but will enter it into their system anyways. You WILL be harassed via email and/or telephone.
- They might derail the conversation and avoid answering questions relevant to the vehicle and attempt to coax you into coming to the dealership. In this case, the vehicle is likely already sold or sent to auction. Once you arrive, they will attempt to push alternate vehicles at you, hoping that you will settle since you already drove the distance.
- If a price seems too good to be true, IT IS. PERIOD. If it is not a typo, then it is a result of conditional rebates, usually based on things such as brand loyalty, military service, recent college graduation, or in-house financing (meaning interest for the dealership). Not fitting these qualifications can often raise the price by thousands of dollars, making the price fall more in line with others you thought were more expensive.
Haggling is a ploy geared towards providing you with the illusion that you are saving a ton of money. Many dealerships mark up their vehicle costs way over what they paid for it. Haggling the price down isn’t getting you as good of a deal as you think it is.
More and more dealerships are popping up with straight-to-the-point, no-haggling prices. Don’t let this scare you, or make you think they just want to rip you off right off the bat. In a no-haggle scenario, ask the dealer to provide you with finance information on the vehicle including what they paid for it, what fees are attached, if tax is included, etc, and you may in fact find that the markup isn’t very high at all. High-volume dealerships may prefer to operate this way to sell cars at a faster rate instead of selling fewer at higher cost. It is also a simpler process.
Haggling may provide a sense of accomplishment, but sometimes a better deal can be found with a fixed price. A dealership that is upfront with you has less to screw you over with.
Speaking of fast…
Hennessey (that ridonkulus tuning shop responsible for the Venom GT) unveiled, on August 16th at Concorso Italiano, a new upgrade package available for the Ferarri 458 Italia and Spider. This build features a custom twin-turbocharger system and added a high-flow intake, a bigger exhaust, an air-to-water intercooler, upgraded fuel injectors, new oil and transmission lines, along with an ECU tune and suspension upgrades. From 562 horsepower to a beastly 738 horsepower and 532 pound-feet of torque. Not to mention, it comes with a warranty. You can also get a sexy new carbon fiber body kit.
The basic package starts at $59,995.
I’m going to have to crank up GT5 again soon and cry myself to sleep.
I want to open my own car dealership.
Small markup. No haggling. Salaries, no commission. No bullshit. No sales people. Only helpful fact-givers who must all actually understand the product. Customers will be treated like people, not like numbers on a board. Full transparency; customers will be made aware of all details regarding the vehicles and the markups on the vehicles.
And any customer that comes to me with a fucking attitude and sense of entitlement is going to get kicked off the lot.